This Apology Letter for Bad Service is sent to a customer or client who has complained about receiving less than superior service from a company or service provider. This letter contains a sincere apology and informs the customer that the appropriate person will be told about the complaint. A written Apology Letter for Bad Service will foster goodwill between a company and its customers and can easily be tailored to fit your unique situation.

This Apology Letter for Bad Service contains the following provisions:

• Parties: Sets out the name of the company and the customer;
• Apology: Gives a sincere apology for the service and informs customer that the appropriate person will be contacted;
• Compensation: Sets forth any compensation which the company will offer to the customer.

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This attorney-prepared packet contains:

1. General Instructions
2. Apology Letter for Bad Service

State Law Compliance: This form complies with the laws of all states