This Acknowledgement of Merchandise Returned for Repair advises a customer that an unsatisfactory product has been received for repair. This letter sets out the name of the product and that if the problem is minor, it will be repaired and returned to the customer. It also informs the customer that a new product will be sent if the necessary repairs cannot be made. This Acknowledgment of Merchandise Returned for Repair letter can easily be modified and adapted to fit your needs. This Acknowledgment of Merchandise Returned for Repair letter includes: Parties: Names of the customer and the company to whom the product was returned; Product Information: Sets out the specific product and that it will be repaired and returned to customer if possible; Replacement: If the product cannot be repaired, a replacement product will be shipped to the customer with all costs paid by the company. Protect your rights and property by using our attorney-prepared forms. This attorney-prepared packet contains: General Instructions Acknowledgement of Merchandise Returned for Repair State Law Compliance: This form complies with the laws of all states