This Delayed Merchandise Apology Letter sends sincere apologies to a customer regarding the delay of an order delivery. This letter thanks the customer for their recent order and sets out reasons why the order is delayed. It also spells out the order number and brief description of the merchandise. A written Delayed Merchandise Apology Letter will foster goodwill between you and your customers. This letter can easily be modified to meet your needs and sent via email or regular mail. This Delayed Merchandise Apology Letter includes: Parties: Sets forth the name of the customer and company from whom the merchandise was ordered; Delay Information: Sets forth different reasons why the order is delayed from which you can choose and tailor to fit your needs. Protect your rights and your company by using our attorney-prepared forms. This attorney-prepared packet contains: General Instructions Delayed Merchandise Apology Letter State Law Compliance: This form complies with the laws of all states